Deadlines and enforcement
Claiming for a flight from Belgium
You have 1 year to bring a claim, and a free route to complain if the airline refuses.
- Time to claim
- 1 year
- Cost to complain
- Free
- Enforcement body
- FPS Mobility and Transport
- Amounts
- €250 / €400 / €600
Who enforces this
Every state bound by the Regulation must designate a body to enforce it. In Belgium that is the FPS Mobility and Transport. Complaining to them costs nothing, and airlines tend to answer a regulator faster than they answer a passenger.
The deadline
A claim for a flight departing Belgium must be brought within 1 year of the flight. This comes from national law rather than from the Regulation itself, which is why it differs so widely across Europe: one year in Belgium and Poland, six in England and Wales. The approved 2026 reform replaces this patchwork with a single EU-wide window, expected to apply from 2027.
What to do first
Write to the airline before you write to anyone else. The enforcement body will expect to see that you gave the airline a chance to answer, and most claims are settled at that stage. Ask them to state the cause of the disruption in writing: that single question decides whether they owe you anything.
Check what your flight is worth and we will write the letter for you.